There are a few reasons why the hire company might charge you directly.
When you pick up the car you will pay for the rental (if you haven’t already prepaid) and any extras you may wish to add, such as additional drivers or GPS.
If you choose to purchase our Platinum Excess Waiver, we will provide the cover and you will pay us when you book. If you choose to buy cover at the counter when you pick up the car, the hire company will provide the cover and you will pay them directly.
After the hire, the company may charge you for refueling, parking tickets, fines or any damage to the vehicle.
They should list any charges on the paperwork they give you (although some fines and parking tickets might arrive later).
If you don’t understand the paperwork you’ve been given, or you’re not sure why you’ve been charged, please click here.
On the next page, enter your booking details, fill in the form and we’ll take a look.